Appliance
Dishwasher (Per Occurrence)
Pro+ - $500 Principal - $500 Presidential - $1,500
Range / Oven / Cooktop (Per Occurrence)
Pro+ - $500 Principal - $500 Presidential - $1,500
Built-In Microwave Oven (Per Occurrence)
Pro+ -$500 Principal - $500 Presidential - $1,500
Garbage Disposal (Per Occurrence)
Pro+ - $500 Principal - $500 Presidential - $1,500
Range Exhaust Fan (Per Occurrence)
Pro+ - $500 Principal - $500 Presidential - $1,500
Systems
Air Conditioning
$1,500
Heating System / Heating Pump
$1,500
Interior Plumbing & Plumbing Stoppages
$1,500
Water Heater (Per Occurrence)
Principal - $1,500 Presidential - $3,000
Interior Electrical
Principal -$1,500 Presidential - $3,000
Ceiling Fans (Per Occurrence)
Pro+ - $250 Principal - $250 Presidential - $500
Garage Door Opener
$1,500
Maintenance
Re-Key Service
Covered
A/C and Heating System Tune-Up Service
$250
Pest Control Service
Additional Service, $399 PER OCCURANCE
Lawn Fertilization Service
Additional Service, $100 PER TREATMENT
Lawn Service
Additional $40 per week
Weed Kill Treatment
Additional Service, $129 per treatment 4 times per year
Carpet Cleaning Service
Additional Service, $299 per cleaning - full house
Ceiling Fan and Light Fixture Installation
Covered
Dryer Vent Cleaning Service
Covered
Window Cleaning Service
Additional Service, 10 windows covered per year 11+ $299 per service once per year
Additional Items
Kitchen Refrigerator w/Ice Maker & Dispenser (Per Occurrence)
Principal - $500 Presidential - $2,000
Clothes Washer (Per Occurrence)
Principal - $500 Presidential - $2,000
Clothes Dryer (Per Occurrence)
Principal - $500 Presidential - $2,000
MAX UPGRADE
Description of Covered Items:
A/C & Heating Systems: Registers, grills, heat lamps
Plumbing: Faucets and showerheads (up to $250 per occurrence), pressure regulators *, instant hot water dispensers, hose bibs*, indoor sewage ejectors, and toilets of like quality (up to $600 per occurrence), and costs to locate (up to $250 per occurrence)
Water Heater: Expansion tanks and problems caused by sediment
Electrical: Smoke detectors, doorbells*, and HomePRO will pay up to $250 per plan term to repair or replace built-in interior lighting fixtures
Range/Cooktop/Oven: Rotisseries, racks, handles, knobs, dials, and interior liningDishwasher: Racks, rollers, and baskets baskets
Microwave Oven: Door glass, interior linings, and shelves
Garage Door: Springs, hinges, and remote transmitters
Permits & Code Upgrades: HomePro will pay up to $250 per occurrence for approved repairs or replacements that require a permit or to correct a code violation when affecting a covered repair or replacement
Crane Costs: Not Covered
Refrigerant Recapture & Reclamation: HomePro will pay costs related to recapture, reclamation, and disposal of refrigerants
Enhanced Stoppage Coverage: HomePro will pay up to $250 to clear stoppages caused by roots, to hydrojet if a standard sewer cable is unable to clear the stoppage, or to access drain line from rooftop or toilet drain.
Equipment Disposal: HomePro will pay costs related to the removal of covered items in conjunction with the replacement of a system, appliance, or component.
Modifications Coverage: When replacement of an Air Conditioning System, Heating System, or Water Heater is necessary, HomePro will pay up to $500 per occurrence for any modification (including structural) necessary to accommodate the new replacement equipment.
Smart Home Devices
Presidential - Unlimited
Warming & Cooling Drawers (Per Occurrence)
Presidential - $1,000
Brand-for-Brand Appliance Upgrade (Per Occurrence)
Presidential - $1,000
Outdoor Plumbing (Per Occurrence)
Presidential - $1,000
Gas Fireplaces & Outdoor Gas Fire Pots/Pits
Presidential - $1,000
Landscape Lighting
Presidential - $1,000
Max Limits Upgrade
Appliances $5,000 per occurrence
Heating System $2,000
Cooling System $2,000
Interior Electric System $2,000
Water Heater $2,000 Presidential - $4,000
Interior Plumbing Leaks $2,000 per occurrence
Garage Door Openers Unlimited
Ceiling & Exhaust Fan $500 per occurrence
Refrigerator$5,000 per occurrence
Washer $1,000 per occurrence
Dryer $1,000 per occurrence
Faucets & Showerhead $500 per occurrence
Aggregate Limit
PRO - $2,500 Principal - $5,000 Presidential - $10,000
Plan Terms and Conditions
By purchasing this home service contract (the “Plan”), and making payment for this Plan, you acknowledge that you have carefully read, understand, and agree to the terms and conditions set forth herein. Please retain this document for your records. These terms and conditions, along with the Declarations Page, your receipt for payment and your application, constitute the entire agreement between the parties to this Plan inclusive of all obligations and duties (collectively, the “Plan”). This is not a contract of insurance.
Key Terms:
Throughout this Plan, the terms “we,” “us” and “our” refer to HomePro (“Obligor”) as the party obligated to perform the services described in this Plan.
The terms “you” and “your” refer to you, the Plan holder, as identified on your application and/or receipt for payment.
General Provisions:
- Coverage Type and Terms
- A "Seller’s Coverage" Plan is enrolled on the home by or on behalf of a prospective home seller on or after the date when the property is listed for sale with a real estate broker. By enrolling in a a Plan, seller agrees to provide the homebuyer with a HomePro Plan paid out of the proceeds of the closing. HomePro Plan term begins upon our issuance of the Plan and continues for 180 days, until close of escrow, or upon termination of listing (whichever occurs first). Optional coverages are not covered during the HomePro term. We may extend the Coverage at our sole discretion. Should HomePro extend the Seller’s coverage term, an extra fee may be charged. Coverage ends and a new Coverage Plan begins for the Covered Location (as that term is defined on the Declarations Page) on the date of closing (title transfer), provided we receive the required payment within twenty (20) business days of closing.
- A "Buyer’s Coverage" Plan is purchased in conjunction with a real estate transaction by or on behalf of a home buyer up to seven (7) business days after the closing date. A Buyer’s Coverage Plan begins on the closing date and continues until the Plan Expiration Date as indicated on the declarations page of this Agreement. Plan fee must be received within twenty (20) business days of closing date.
- A “New Construction” Plan is purchased in conjunction with a real estate transaction of a brand-new home by or on behalf of a home buyer up to seven (7) business days of closing date. A New Construction Coverage Plan begins one (1) year from the original closing date and continues for four (4) years from that date. Plan fee must be received within twenty (20) business days of the closing date.
- An "Existing Home Coverage" Plan is available to homeowners not immediately purchasing or selling their home (i.e., when the home is not listed for sale and/or it is more than seven (7) business days after closing), is effective fifteen (15) days after we receive the required payment (unless we otherwise agree in writing) and continues until the Plan Expiration Date as indicated on the declarations page of this Agreement. Pre-existing breakdowns and defects, both known and unknown, are not covered under the Existing Homeowner Coverage plan. The Plan holder must have all known pre-existing breakdowns correctly repaired by a HomePro or a service contractor of his/her choice and deliver to us any paid invoices evidencing the repairs, before the defective item can be covered by this Plan.
- Your Responsibilities
- You are responsible to operate covered systems and appliances and perform any manufacturer-required maintenance on covered equipment according to the guidelines located in the owner’s manual.
- When a failure occurs, turn the covered item off and protect it from further damage and immediately initiate a service request via our website, our mobile application, by email, or by calling (317) 593-4149. Should you fail to protect the covered item from further damage, the consequential damage is not covered.
- You are obligated to provide information relating to the cause, nature, and timing of any breakdown. This information may include inspection reports, real estate contracts, and repair invoices.
- Coverage This Plan covers each system and item registered on the declarations page of this Agreement ("Covered Products").
- In accordance with the terms and conditions of this Plan, we will repair or replace the Covered Products so long as they:
- Are in good, safe, and proper working order and correctly installed at the Covered Location on the Plan Effective Date (as that term is defined on the Declarations Page) of this Plan;
- Become inoperative from normal wear and tear after the Plan Effective Date;
- Are classified by the manufacturer as residential (we do not cover systems classified as commercial);
- Are located within the perimeter of the main house foundation or garage (with the exception of items marked with an “*”);
- Are not covered by a manufacturer, distributor, builder, extended warranty, or homeowner’s insurance policy;
- Are reported during the term of this Plan.
- Buyer’s Coverage Plans also cover breakdowns caused by unknown defects and conditions that predate the Plan Effective Date, such as 1) insufficiently maintained systems, 2) rust or corrosion, 3) mismatched systems, and 4) improper installation or repair, so long as the mechanical defect was not known, was not caused by the current Plan holder, and would not have been detected by a home inspection or a visual inspection and simple mechanical test. The Plan holder must have all known or detected pre-existing defects correctly repaired by a service professional and deliver to us paid invoices evidencing the repairs before the defective item can be covered by this Plan. This Plan does not cover undersized systems.
- This Plan covers single-family homes, condominiums, and townhomes, up to 5,000 square feet. Homes over 5,000 square feet, detached guest homes or secondary suites, duplexes, triplexes and four-plexes are covered if the appropriate fee is paid. This Plan covers owned or leased residential property, not commercial property or residences used as or converted into businesses.
- This Plan only covers items that were installed on the premises as of the Plan Effective Date. Systems or appliances that were installed after the Plan Effective Date must be registered with HomePro to be covered by this Plan. Used items installed after the Plan Effective Date are not covered by this Plan unless they were purchased from a reputable retailer, backed by a minimum of a 90-day warranty, and properly installed.
- Coverage includes only Covered Products, excludes all others, and is subject to limitations, exclusions, and provisions set forth in this Plan.
- Claims Process
- Plan holder, Plan holder’s agent, or tenant must notify HomePro of any malfunction of a covered system or appliance via our website, our mobile application, by email, or by calling (317) 593-4149 as soon as the problem is discovered, and prior to the expiration date, for covered work to be performed under this Plan.
- HomePro has the sole right to select and arrange an authorized HomePro or affiliate to perform work covered by this Plan. Only work authorized and arranged by HomePro is covered by this Plan. We will not reimburse you for service performed by your own contractor without our prior authorization.
- Service Fee. For each separate trade item, you are responsible to pay HomePro via credit card the service fee listed on the declarations page. The service fee will be due and payable to HomePro at the time of scheduled service request. If the HomePro cannot access the property at the time of the scheduled service request, you may be required pay an additional service fee to reschedule an appointment. Failure to pay service fees could result in suspension or cancellation of the Plan.
- Service Response Times.
- Normal Service. Under normal circumstances, we will contact you within 12 business hours (48 hours on weekends/holidays) to schedule a mutually convenient appointment during normal business hours to perform non-emergency service.
- Emergency Service. An emergency is defined as a plumbing failure that causes interior flooding, a complete loss of heating or cooling in extreme temperature conditions, a substantial loss of electrical service, or any other condition that renders the interior of the home uninhabitable. SHomePro will make all reasonable efforts to expedite emergency service. 24-hour emergency service is only available for interior flooding. HomePro will determine what services constitute an emergency and will make all reasonable efforts to prioritize and expedite emergency service.
- Expediting Normal Service. HomePro will accept your request to expedite non-emergency service only if an authorized HomePro is available. If the HomePro agrees to expedite the scheduling of non-emergency service, you will be responsible for any additional fees, including overtime pay.
- Second Opinions. HomePro reserves the right to obtain a second opinion at its own expense. In the event that HomePro informs you the malfunction is not covered; you have the right to request a second opinion of the cause of the malfunction. You must ask HomePro for a second opinion from another HomePro within seven (7) days from the time HomePro informed you the malfunction was not covered. In the event that the outcome of the second opinion is that the malfunction should be covered, you will not owe an additional service fee. If you request a second opinion and the outcome of the second opinion is also that the malfunction is not covered, you will be responsible for the payment of an additional service fee.
- Service Guarantee. We will warrant a repair service for thirty (30) days from the date of repair completion. Should failure of that item occur within thirty (30) days, we will not charge you another service fee.
- Cash in Lieu. HomePro reserves the right to offer cash in lieu of repair or replacement in the amount of HomePro's actual cost (which may be less than retail) to repair or replace any covered item. If HomePro makes the determination to provide the Plan Holder cash in lieu of repair or replacement, we will make payment within 30 days from the time that determination is made. If we provide cash in lieu of repair or replacement of a covered item, that item will not be covered until you have provided us with paid invoices or receipts evidencing that it has been correctly repaired or replaced by a service professional.
- Replacement. If HomePro determines, at its sole discretion, that your Covered Product cannot be repaired, HomePro will provide a replacement up to the limits indicated on the declaration page of this Plan. When making replacements, HomePro is responsible for installing replacement equipment and parts of similar features, capacity, and efficiency, but not for matching dimensions or brand except as provided by the Brand-for-Brand Upgrade. When making replacements, HomePro will also attempt to match color; however, if the same color is not available, HomePro reserves the right to offer cash in lieu of replacement according to the terms of this Plan as described in paragraph 4.g of this Agreement. HomePro is not responsible for matching any feature of an existing item that does not contribute to the primary function of that item.
- Rights of Recovery. We may require you to assign us your rights of recovery against others. We will not pay for a claim if you impair these rights to recover. Your right to recover may not be waived.
- Out-of-Pocket Costs. You may request HomePro to arrange and connect you with HomePro’s to perform home services not covered by your Coverage Plan. The cost for these home services and associated out-of-pocket costs that are not covered by your Coverage Plan will be due and payable to HomePro before service work begins. Failure to pay these agreed upon costs could result in suspension or cancellation of this Plan.
5. Secure Plan Coverage Description
- KITCHEN APPLIANCES
Plan includes coverage for appliances that are located within the kitchen of the Covered Location and is limited to one of each appliance listed below in section 5.a of this Agreement. If you have more than one of any appliance type and would like them covered, you must pay an additional fee of $100 to have them covered by this Plan. HomePro will pay up to $1,000 per occurrence ($5,000 per occurrence with the Presidential Plan) for diagnosis, repair, or replacement of any covered Appliance, unless otherwise noted. You are responsible for payment of any costs in excess of the covered limit for any required replacement of an Appliance.
- Dishwasher
Description of Covered Items: All mechanical components and parts, except:
Conditions and Items Not Covered: racks; rollers; baskets.
- Built-In Microwave Oven
Description of Covered Items: All mechanical components and parts, except:
Conditions and Items Not Covered: racks; meat probe assemblies; rotisseries.
- Range/Oven/Cooktop
Description of Covered Items: All mechanical components and parts, except:
Conditions and Items Not Covered: meat probe assemblies; sensi-heat burners.
- Range Exhaust Fan
Description of Covered Items: All mechanical components and parts, except:
Conditions and Items Not Covered: screens.
- Garbage Disposal
Description of Covered Items: All mechanical components and parts
- KITCHEN REFRIGERATOR W/ ICE MAKER & DISPENSER (see 8.a for specific details of coverage)
- CLOTHES WASHER (see 8.a for specific details of coverage)
- CLOTHES DRYER (see 8.a for specific details of coverage)
- HEAT SYSTEM / HEAT PUMP
Description of Covered Items: Electric or gas central heating systems, heat pumps, steam or hot water central heating systems, or electric baseboards, with a capacity not exceeding 120,000 BTU and/or three (3) tons; and all mechanical parts thereof, except:
Conditions and Items Not Covered: secondary heating systems such as fireplaces and associated key valves (unless Presidential Plan is purchased) and space heaters; radiant heating systems built into walls, floors or ceilings; alternative energy systems and their control systems unless optional coverage is purchased; fuel storage tanks; dehumidifiers and humidifiers and filters; electronic air cleaners; condenser and baseboard casings; flues and vents; plenum; transitions; roof jacks or stands; smart thermostats (unless Smart Home Device Option or Presidential Plan is purchased) and smart vents; maintenance or cleaning; problems caused by dirty and/or clogged coils.
Limits: $1,500 maximum for diagnosis, repair, or replacement of glycol, hydronic, steam, oil-fired, or geothermal systems. $500 maximum per occurrence for recharging of refrigerants.
- AIR CONDITIONING
Description of Covered Items: Electric central air conditioning systems, heat pumps, or non-ducted mini-split air conditioning systems, with a capacity not exceeding three (3) tons; and, all mechanical parts thereof including: condenser*, evaporative coil, air handler and condensate line leaks, metering device (evaporative coil piston and thermal expansion valve), leaks in accessible refrigerant lines, evaporative (swamp) coolers, and refrigerant.
Conditions and Items Not Covered: Secondary or portable cooling systems, chillers; pumps, and lines; PTAC systems; alternative energy systems and their control systems unless optional coverage is purchased; water source heat pumps, fossil fuel control systems and other energy management systems and controls (including computerized equipment connected to the internet); dampers; filters (including electronic/electrostatic and de-ionizing filter systems); electronic air cleaners; outside or underground piping; flues and vents; condenser casings; evaporated cooling pads; roof jacks or stands; smart thermostats (unless Smart Home Device Option or Presidential Plan is purchased) and smart vents; pre-coolers; drain pans; condensate line stoppages; plenum; transition; water towers; air conditioning with improperly sized systems; and structural modifications required in connection with any covered repair
Limits: $1,500 maximum for diagnosis, repair, or replacement of glycol, hydronic, steam, or geothermal systems. $500 maximum per occurrence for recharging of refrigerants.
- INTERIOR ELECTRICAL
Description of Covered Items: All components and parts including general wiring; inside and outside fuse box; inside circuit breaker panels; switches and receptacles located within the interior of the home, except:
Conditions and Items Not Covered: meter boxes; lighting and fan fixtures; inadequate wiring capacity; audio/video/computer/alarm or security wiring or cable; power failure or surge; direct current (DC) wiring or components and/or low voltage systems including wiring and relays; control panels; circuit overload; radon monitoring system; solar components; conditions of inadequate wiring capacity or overload.
Limits: $1,000 maximum per plan term ($2,000 with the Presidential Plan).
- WATER HEATER
Description of Covered Items: All mechanical components and parts including tankless water heaters and circulating pumps, except:
Conditions and Items Not Covered: oil-fired or solar water heaters; solar components; auxiliary holding or storage tanks; noise; fuel storage tank and energy conservation unit; flues and vents; thermal expansion tanks; instant hot/cold water dispenser; earthquake straps; mounting stands.
Limits: Up to $1,500 per occurrence ($3,000 with the Presidential Plan) to repair or replace water heaters.
- INTERIOR PLUMBING
Description of Covered Items: Leaks and breaks of water, drain, gas, waste or vent lines; toilet tanks, bowls and related mechanisms; wax ring seals; valves for shower, tub, and diverter, angle stops, risers and gate valves; permanently-installed sump pumps (ground water only); built-in bathtub whirlpool motor, pump, and air switch assemblies.
Conditions and Items Not Covered: Lines broken, infiltrated or damaged by freezing, roots, or foreign objects even within the home's main foundation; basket strainers; bathtubs; sinks; faucets; shower arms and showerheads; showers and shower enclosures and base pans; toilet lids and seats; caulking or grouting; water softeners and water filtration/purification system; pressure regulators; inadequate or excessive water pressure and flow restrictions in fresh water lines; additional costs to locate leaks or other problems; battery-powered sump pumps; sewage ejector pumps and well pumps; holding or storage tanks; whirlpool jets; hose bibs*; frost free line.
Limits: $1,000 maximum per plan for diagnosis, repair, or replacement for leaks in water, drain, gas, or polybutylene piping that is underground or obstructed by concrete or any other solid surface. We will only provide access to plumbing systems though unobstructed walls, ceilings, and floors; and, if the area around the access hole has not sustained consequential damage from the water leak, we will restore access openings to a “rough” finish only (consequential damage is generally covered by homeowners insurance). Toilet bowls and tanks are covered up to $300 per occurrence or $600 per occurrence with the “MAX Coverage” Upgrade Coverage.
- PLUMBING STOPPAGES
Description of Covered Items: Cable clearing of sink, bathtub, shower, and toilet stoppages. Cable clearing of mainline drain and sewer stoppages through an accessible ground level cleanout up to 50 feet from access point. Clearing of lateral drain line stoppages up to 50 feet from access point including accessible cleanout, p-trap, drain or overflow access points.
Conditions and Items Not Covered: Costs to locate or access cleanouts not found or inaccessible, or to install cleanouts; access through roof vents; hydrojetting; stoppages caused by collapsed, damaged or broken drain, vent or sewer lines outside the home’s main foundation; stoppages due to roots or foreign objects; lines broken or infiltrated by roots, or otherwise stopped by roots, even if within the home’s main foundation.
- GARAGE DOOR OPENERS
Description of Covered Items: Wiring, receiver, switches, capacitor, motor, rail/trolley assembly, push arm and carriage.
Conditions and Items Not Covered: doors; springs; hinges; adjustments; light bulbs; remote transmitters; track assembly; non-compliance with current safety standards.
- CEILING FANS
Description of Covered Items: All mechanical parts and components that affect the operation of ceiling fans, except:
Conditions and Items Not Covered: attic fans; whole-house fans; light kits; electronic or remote controls.
Limits: Up to $150 per occurrence or up to $250 per occurrence with the Presidential Plan.
- CENTRAL VACUUM
Description of Covered Items: All mechanical parts and components that affect the operation, except:
Conditions and Items Not Covered: hoses; clogged pipes; removable attachments and accessories.
- SPRINKER SYSTEM & TIMER*
Description of Covered Items: All mechanical parts and components that affect the operation of sprinkler system including leaks and breaks of PVC lines (unless caused by freezing), sprinkler heads and bubbler heads, timers, gate valves, shut off valves, solenoid and other remotely activated control valves. Sprinkler heads and system timer is replaced with builder’s standard when necessary.
Conditions and Items Not Covered: Hydraulic systems, electrical wiring not U.L. rated for underground use, backflow prevention devices, pressure reducers, rain sensors, sprinkler heads with problems caused by abnormal wear and tear such as but not limited to lawn mower damage and pet damage, timer batteries, damage to lines by roots, adjustments or cleaning. Sprinkler lines behind or beneath concrete/paved surface are not covered.
Limits: Up to $500 maximum per plan term ($1,000 maximum per plan term with the Presidential Plan).
- A/C & HEATING SYSTEM TUNE-UP SERVICE
Description of Covered Items: For the applicable service fee, HmePro will perform one (1) A/C Pre-Season Tune-up between February and April or one (1) Heating System Pre-Season Tune-up between October and November. Tune-ups are covered for 1 unit. You will be responsible to pay $100 for each additional unit. During a Tune-up, we will calibrate thermostat, test temperature split, check refrigerant levels and system pressures, perform amp draw on condenser motor, evaporator motor and compressor, rinse condenser coils, check contactors, check condensate lines, clean or replace filters (which you supply), clean and tighten electrical connections, test capacitors and check heat operations, inspect pilot system, test safety switches, test limit switches and clean burners.
Conditions and Items Not Covered: Filters; clearing of condensate line stoppages; recharging of refrigerant; evaporator/indoor coil cleaning including acid cleaning or unclogging services required to correct problems related to your failure to follow manufacturer recommended maintenance (e.g., replacing filters monthly).
- RE-KEY SERVICE
Description of Covered Items: For the applicable service fee, HomePro will re-key up to six (2) key holes (including deadbolts) and provide four (2) copies of the key. For an additional $30, we will also re-program up to two (2) garage remotes.
Conditions and Items Not Covered: Homelink or other car remote re-programming; re-programming of garage door openers, exterior keypad re-programming; lock picking; lock-out service; or new lock sets. The Plan holder will incur extra fees for these items.
- PEST CONTROL SERVICE*
Description of Covered Items: For the applicable service fee, HomePro will provide a pest control treatment of ants, carpenter ants, roaches, crickets, spiders, ground beetles, millipedes, centipedes, and treatment for mice. Additionally, HomePro will provide limited extermination treatment for rodents by placing up to five (3) traps or two (2) bait stations for the service fee.
Conditions and Items Not Covered: Treatment of infested areas outside the perimeter of the main house foundation; flying insects; ticks; fleas; German Roach infestations; rats; any pest not listed above.
- CARPET CLEANING SERVICE
Description of Covered Items: For the applicable service fee, HomePro will clean carpets of general soiling in up to three (3) rooms of no more than 600 total square feet. For more extensive carpet or upholstery cleaning, you will be charged additional fees at discounted rates. This service is intended for single-family detached dwellings and may only be used once within a 1 year period.
Conditions and Items Not Covered: Old/permanent stain removal, urine and/or feces odors and stains, pre-existing visible carpet damage.
- WINDOW CLEANING SERVICE*
Description of Covered Items: For the applicable service fee, HomePro will clean up to ten (10) exterior ground-level windows. Additional fees will be charged for additional exterior windows and/or second story (or higher) windows.
Conditions and Items Not Covered: Screen cleaning; screen repairs; interior windows. Additional fees apply for those services.
- LAWN FERTILIZATION SERVICE*
Description of Covered Items: For the applicable service fee, HomePro will perform a lawn fertilization treatment (from March 1st until September 30th) to supply the necessary nutrients to keep your lawn healthy and thick for up to ten (10) weeks. This treatment covers lot sizes of 5,000 square feet or less. Lot sizes larger than 5,000 square feet require an additional fee.
Conditions and Items Not Covered: Lot sizes larger than 5,000 square feet (unless additional fee is paid); treatment for new lawns; tree and shrub fertilization; lawn pest control.
- WEED KILL TREATMENT*
Description of Covered Items: For the applicable service fee, HomePro will spot treat and kill any existing weeds in landscaped rock beds. While this Weed Kill Treatment will destroy existing weeds, it WILL NOT prevent weed seeds from germinating. Any treatment for new weed growth will require an additional service fee for this covered service.
Conditions and Items Not Covered: Prevention of new weed growth, removal of dead weeds, weed control for lawns, tree and shrub seedlings, Bermuda grass, Johnson grass, Fountain grass, Nut Sedge, and Desert Broom, and pest control of landscaped areas. Pre-emergent weed control and weed prevention services require additional fees.
- CEILING FAN & LIGHT FIXTURE INSTALLATION
Description of Covered Items: For the applicable service fee, HomePro will make one (1) visit to the property to install one (1) new Plan Holder supplied ceiling fan or new light fixture to a prewired j-box on a wall or ceiling up to 12 feet high. An additional service fee will be charged for the installation of each additional ceiling fan or light fixture.
- DRYER VENT CLEANING SERVICE
Description of Covered Items: For the applicable service fee, HomePro will roto-clean one (1) dryer vent.
Conditions and Items Not Covered: Maintenance or cleaning service on dryer unit. This service is intended for single family dwellings. This service may require an additional fee for condos or multi-family dwellings.
6. Principal Plan Coverage Description
Principal Plan covers all covered items in Sections 5 plus the following in Section 6:
- “MAX” UPGRADE (see 8.d for specific details of coverage)
7. Presidential Plan Coverage Description
Presidential Plan covers all covered items in Sections 5 and 6 plus the following in Section 7:
- SMART HOME DEVICES (see 8.j for specific details of coverage)
- WARMING & COOLING DRAWERS
Description of Covered Items: All mechanical parts and components that affect the operation of kitchen warming or cooling drawers.
Conditions and Items Not Covered: Any removable equipment, shelves, racks, drawers, hinges, light bulbs, food spoilage, interior thermal shell, and insulation.
Limits: Up to $5,000 per occurrence to repair or replace Warming & Cooling Drawers.
- OUTDOOR PLUMBING* (see 8.k for specific details of coverage)
- GAS FIREPLACES* & OUTDOOR GAS FIRE POTS/PITS*
Description of Covered Items: All mechanical parts and components that affect the operation including: gas valve, pilot assembly, burner assembly, thermocouple, and blower fan.
Conditions and Items Not Covered: Manufactured logs; fire rock or glass beads; glass doors; remotes; cleaning or maintenance.
- LANDSCAPE LIGHTING*
Description of Covered Items: Low voltage landscape lighting including transformers, timers and photocells, lighting sockets, and wiring.
Conditions and Items Not Covered: Light bulbs; HID or high voltage lighting; lenses; louvres; cosmetic components.
- BRAND-FOR-BRAND APPLIANCE UPGRADE (see 8.e for specific details of coverage)
8. Optional Coverages
The following coverages are optional and may be added to this plan at the time of purchase for an additional fee.
- KITCHEN REFRIGERATOR W/ ICE MAKER & DISPENSER
Description of Covered Items: All components and parts including ice maker and ice and water dispenser, except:
Conditions and Items Not Covered: any removable components and components which do not affect the primary function; interior thermal shells/insulation; food spoilage; multi-media center; wine chillers; filters; light bulbs.
Limits: Up to $1,000 per occurrence or up to $5,000 per occurrence with the Presidential Plan.
- CLOTHES WASHER
Description of Covered Items: All components and parts, except:
Conditions and Items Not Covered: plastic mini-tubs; soap dispensers; filter screens; damage to clothing.
Limits: Up to $1,000 per occurrence or up to $5,000 per occurrence with the Presidential Plan.
- CLOTHES DRYER
Description of Covered Items: All components and parts, except:
Conditions and Items Not Covered: venting; lint screens; knobs and dials; damage to clothing.
Limits: Up to $1,000 per occurrence or up to $5,000 per occurrence with the Presidential Plan.
- BRAND-FOR-BRAND APPLIANCE UPGRADE
Description of Covered Items: When replacement of an appliance is necessary, Super will replace the covered appliance with the same brand if available.
Limits: Up to $3,000 per occurrence.
- ADDITIONAL REFRIGERATION UNITS
Note: Coverage is for one refrigeration unit. A refrigeration unit is defined as a free-standing refrigerator, freezer, ice maker, or wet bar refrigerator. An additional fee is required for each additional refrigeration unit that you desire to be covered by this Plan. Unless a refrigerator is rated for garage use, we only cover refrigerators in climate-controlled areas.
Description of Covered Items: All mechanical parts and components that affect the operation of a refrigeration unit except:
Conditions and Items Not Covered: Dual compressor refrigeration units; any removable equipment; shelves; racks; drawers; ice/water dispenser; ice crusher; hinges; light bulbs; food spoilage; interior thermal shell; insulation; filters; filter housing.
Limits: Up to $1,000 per occurrence.
- SMART HOME DEVICES (Video Doorbells*, Video Floodlight*, Smart Locks, Smart Thermostats)
Description of Covered Items: Video doorbells, video floodlights, smart locks, and smart thermostats that are connected interactively and autonomously via wireless protocols including WiFi and Bluetooth.
Conditions and Items Not Covered: Wireless WiFi routers and problems with WiFi service and/or connectivity; wiring; batteries; any other Smart device or IoT device not listed above.
- OUTDOOR PLUMBING*
Description of Covered Items: Shutoff valves, hose bibs, and normal wear-and-tear underground pipe leaks located outside the foundation of the main home, including water, drain, and gas lines that service the covered structure. Note: Super will only provide access to underground plumbing lines if they are unobstructed by concrete, paved surfaces, pavers, trees, shrubs, rocks, and other landscaping.
Conditions and Items Not Covered: Faucets; drinking fountains; plumbing for solar systems; sprinkler systems; pool/spa plumbing; downspout or landscape drain lines; outside/underground piping for water source heat pump; consequential or secondary damage; damage caused by roots. Super is not responsible to restore concrete/paved surfaces or landscaping as a result of accessing and closing access to underground plumbing.
Limits: $1,000 maximum per plan term for the diagnosis, repair, or replacement. HomePro will only provide access to underground plumbing lines if they are unobstructed by concrete, paved surfaces, pavers, trees, shrubs, rocks, and other landscaping. Super is not responsible to restore concrete/paved surfaces or landscaping as a result of accessing and closing access to underground plumbing.
- WATER SOFTENER & REVERSE OSMOSIS FILTRATION SYSTEM
Description of Covered Items: Mechanical parts and components of basic single water softener unit and/or reverse osmosis water filtration system.
Conditions and Items Not Covered: Any and all treatment, purification, odor control, iron filtration components and whole-house water-conditioning and purification systems; leased/rented equipment; discharge drywells; failure due to excessive water pressure or freeze damage; failures due to mineral and/or sediment; replacement membranes; resin bed replacement and salt.
Limits: Up to $1,000 maximum per plan term.
- WELL PUMP*
Description of Covered Items: Well pump utilized as main water source to the dwelling.
Conditions and Items Not Covered: Piping and electrical lines including wiring from control box to the pump; well casing; storage or pressure tank; pressure switches; capacitors or relays; redrilling of wells; booster pumps; well pump for geothermal or water source heat pumps unless Geothermal HVAC option is also purchased; access to repair well pump system.
Limits: Up to $500 per occurrence for the repair or replacement of well pumps.
- HVAC EQUIPMENT INCOMPATIBILITY COVERAGE
Note:The EPA and the Federal Government has mandated the complete phase out of the most commonly used refrigerant in air conditioning systems, R-22 (Freon), by January 1, 2020. While manufacturers have produced legal alternative refrigerants that may be used in R-22 air conditioning equipment, it’s anticipated that air conditioning manufacturers will stop producing air conditioning parts and equipment that utilize R-22 refrigerant on or about January 1, 2020 when R-22 will be completely phased out. When R-22 and R-22 air conditioning parts and equipment are no longer available, your entire air conditioning system must be upgraded and replaced with a new air conditioning system that utilizes a non-ozone depleting refrigerant called R-410a (Puron). Because home warranties do not cover upgrades, this phase-out will have a significant financial impact for homeowners. This coverage will pay all additional costs to upgrade your R-22 air conditioning system to a R-410 air conditioning system when HomePro determines that your R-22 condenser or air handler must be replaced. The retail cost of upgrading an air handler or condenser is over $2,500.
Description of Covered Items: When HomePro replaces an R-22 condenser or air handler, if any replacement parts become incompatible with the existing equipment due to changes in the federally mandated refrigerant standards and efficiency standards (13 SEER to 14 SEER), HomePro will upgrade the existing covered air conditioning equipment to maintain compatibility and to meet the new federal standards.
Conditions and Items Not Covered: Plenum; transition; structural modifications.
Limits: Up to $1,000 maximum per plan term.
- GUEST HOUSE or CASITA*
Description of Covered Items: Extends coverage outlined in Section Five (5) for a detached guest house that is located on the same property covered as the main home under the Plan or a Casita that is attached to the main home that is covered under the Plan.
Conditions and Items Not Covered: Refer to Section 5 for conditions and items not covered for each covered item. Items covered are subject to the item limitations as listed on the Declaration Page. You must reside in the property that is covered under the main Plan in order to qualify for this option.
- SEPTIC SYSTEM*
Description of Covered Items: Mainline stoppages that can be cleared through an existing access or clean out without excavation; aerobic pump, jet pump, and sewage ejector pump; septic tank and line from house.
Conditions and Items Not Covered: Drain fields, leach lines, aerator/aerator systems and electrical supply lines; cesspools, cesspool cave-ins;; insufficient capacity; level sensors/switches; control panels; upgrading system such as to city or municipal sewage system; cost of finding or gaining access to the septic tank or sewer hook-ups; disposal of waste; chemical treatment of the septic tank and/or sewer lines.
Limits: Up to $1,000 maximum per plan term.
- Value Limitation on Claims
In no event will HomePro Indy LLC be liable for claims in excess of the claim limits. All claims combined are subject to an Aggregate Limit of $10,000 during any contiguous 12-month period.
- Seller’s Coverage Description
Description of Covered Items: Seller’s coverage includes items in Sections 5, 6, and/or 7 if selected. Optional coverage in Section 8 is not covered during Seller’s coverage term.
Limits: Up to $5,000 maximum per plan during Seller’s Coverage term.